Privacy Policy
At Refimai, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines the data we collect, how we use it, and your rights regarding your data when you visit or use our website.
What Data We Collect
We may collect and process the following types of personal information:
- Contact Information: such as your name, email address, phone number, and postal address when you voluntarily provide them to us.
- Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: information about how you use our website, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Data: as described in the Cookies section below.
How We Use Data
We use your personal data for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries and provide customer support.
- To send administrative information, such as updates or changes to our terms and policies.
- To improve our website, services, and user experience through analysis and feedback.
- To detect, prevent, and address technical issues and security threats.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize you and remember your preferences.
We use cookies for purposes including:
- Authentication and secure login.
- Website analytics and performance measurement.
- Customization of content and interface.
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites, including social media channels such as our official Social/X page at https://x.com/RefimaiCA. These third-party sites operate independently and have their own privacy policies.
We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy statements when you visit their pages.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encryption protocols (SSL/TLS) when transmitting sensitive data.
- Regular security assessments and updates.
- Restricted access to personal data within our organization on a need-to-know basis.
Despite these efforts, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your data to the best of our ability.
User Rights
You have several rights regarding your personal information, depending on your jurisdiction, including but not limited to:
- Access: You may request access to the personal data we hold about you.
- Correction: You can request the correction of any inaccurate or incomplete data.
- Deletion: You may request deletion of your personal data, subject to legal requirements.
- Restriction: You may request restriction of processing under certain conditions.
- Objection: You may object to the processing of your data on legitimate grounds.
- Data Portability: You have the right to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below. We strive to respond promptly and in accordance with applicable laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
- Email: help@refimai.com
- Phone: +1 416 555 4379
- Address: 310 Adelaide St W, Toronto, ON M5V 1R3, Canada
We are committed to safeguarding your personal data and ensuring your privacy while using our website.